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SHIPPING & Delivery
Before You Buy
We offer FREE shipping on all awnings in the lower 48 only. If customer has any “time constraints” they are instructed to contact us so we can work with them We ship UPS. Once a shipment is entered into the UPS system, UPS will e-mail customer with their shipping and tracking information
Warranty AND RETURN Information
5 YEAR NO QUESTIONS ASKED AGAINST MANUFACTURER DEFECTS!
Rips and tears that cause deformities in the fabric are clear examples of abuse and will not be treated as a warranty item.
REFUNDS: If we make an error we fix it. If you make an error we will work with you to reconcile the issue *This does not pertain to customer choosing a wrong color. We are more than happy to mail color samples before buying.